Testimonials

 

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    B Elliot & J Halbach – 1 Irene Ave, Mount Eden

    What stood out about Andre & Cheryl was their persistence, sound real estate knowledge and above all their outstanding salesmanship.  They are energetic, focused and highly attuned to the market.”

    After 24 years we decided to sell our family home in Mt Eden (Grammar Zone), we interviewed several agents including Andre Coppell & Cheryl Crane from Custom Residential Ltd.  As a Sales and Marketing GM responsible for appointing sales personnel within our company, Andre & Cheryl really had to impress to win our business and they did. What stood out about this team was their persistence, sound real estate knowledge and above all their outstanding salesmanship.  They were able to demonstrate how they had consistently negotiated some of the highest sale prices in the area, with an impressive 20-year track record of sales behind them.

    Throughout the 4-week period, Andre & Cheryl conducted the sales process with the utmost integrity, skill and confidence.   We felt they worked extremely hard behind the scenes ensuring every buyer was on target for our auction and kept us informed every step of the way. Their interpersonal skills with the buyers was evident building trust and rapport which went along way to ensuring we had maximum attendance at the auction and that the bidders were primed ready to give it their best shot on the day. The resulting auction conducted by Andre as the Auctioneer was a great success and we obtained a sale price that we were very happy with.

    Andre and Cheryl are the ultimate real estate sales professionals – energetic, focused and highly attuned to the market.  They were always friendly and easy to deal with and offered great after sales service as well.  We would not hesitate to use them again and highly recommend them to any perspective seller wanting the best sales team working for them.

    Blair & Janette

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    Natalie Watson – 28 Elizabeth Street, Mount Eden

    “Andre and Cheryl have a strong reputation in the area and a proven track record of achieving great results.”

    It was an easy decision choosing Andre and Cheryl to market our property in Mt Eden. Firstly, they had a strong reputation in the area and a proven track record of achieving great results.  Secondly, they took the time to really understand our motivation for selling and the challenges we were facing.  Andre and Cheryl came up with a marketing plan tailored to our requirements, budget and target market.  From the beginning it was clear that they would be 100% focused and driven to achieve the best result for us.

    In the lead up to and throughout the marketing campaign Andre and Cheryl were tireless. They put in huge amounts of time outside of the actual open homes working with potential buyers and keeping us fully informed on all aspects of the campaign.

    The end result was successful sale of our house, the resulting price a reflection of the hard work they put in.  I will definitely be recommending Andre and Cheryl to friends and family considering selling their property.

    Natalie Watson

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    S Symon & E Finlayson-Davis – 22 St Albans Ave, Mount Eden

    “Andre and Cheryl are the definition of passionate realtors, they went above and beyond to help us sell our home”

    Cheryl Crane and Andre Coppell were a great team to work with.  They are the definition of passionate realtors.  They went above and beyond to help us prepare, market, and sell our home.

    They are relentlessly enthusiastic about the Mt Eden area, and promoting it’s many attributes.  They provided sage advice when needed and are happy to talk through the difficult issues that arise during a campaign. We found them extremely knowledgeable, trustworthy and reliable. We would recommend them to anyone who is looking to list in the area; they will give it their all.

    Steve & Emma

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    Kerry Copas – 100 Burnley Terrace, Sandringham

    “Andre and Cheryl are the ultimate professionals, their uniquely distinctive styles are super complimentary and their personable approach endearing.”

    We’d seen Andre and Cheryl’s ‘Style’ at a few Open Homes over the years so when it came time to put our Villa on the market there was no question who we wanted for the job. Right from the get go we felt comfortable and in great hands. Andre and Cheryl are the ultimate professionals, their uniquely distinctive styles are super complimentary and their personable approach endearing. They take you through the myriad of ‘stuff’ associated with selling your home in a common sense understandable way, so you’re at ease in querying or challenging information as necessary.

    Our Villa was indeed in need of a makeover but our dilemma was whether to invest in bringing it up to marketing standard, or adopt a ‘as is where is’ approach. Andre stepped us confidently through the pros of a ‘makeover’ not only making us realise the merits of this approach, but also providing a list of potential trades people and suppliers and the ones we chose delivered on all levels and the feedback from Open Home attendees certainly backed this up making our heats sing.

    Cheryl is a Ninja Negotiator ~ the skills she brings to this pressure cooker arena must never be underestimated.  Taking your home to auction is emotionally hard, yet on the day Cheryl’s negotiation skills brought both vendor and buyer together to a mutually  ‘happy’ agreement which was indeed outstanding especially as we knew we were in more of a buyers market.

    If you are embarking into the ‘selling’ arena, want the best advice and skills in your corner (seriously backed up by experience and results), if you’re willing to listen and input into the process, if you want a totally professional and personable experience then our recommendation is ‘don’t go past Team Andre and Cheryl’  they deliver with integrity, style, professionalism, depth of knowledge, and complimentary skills coupled with a sense of fun and endearment which is just Magic!

    Kerry Copas

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    Kate and Uwe Hagemeister – 1/109 Burnley Terrace, Sandringham

    “Right after we sold our house, we recommended you to our friend who’s looking for a top real-estate agent.”

    A BIG THANK YOU for all your guidance and support in selling our house. We understand as sellers it’s a challenging time of the property cycle. However, with your dedication and uttermost professionalism, we were able to beat the market’s expectation and get the house sold only 3 weeks on the market! We have always wanted to write a testimonial for your service to show our appreciation, as well as, help other nervous sellers to find one of the best real estate agents in Aotearoa: Team Andre & Cheryl!
    We gave her the following reasons:
    1. Your impeccable professionalism
    We loved how clearly you were able to explain the very complicated marketing strategies to us the first time seller. We loved all your great cost-effective tips on how to improve the property. We loved your detailed marketing reports to help us get a better grasp of the reality of the market. We loved your total respect for our preferences even when that might not the same as yours.
    2. Your integrity
    We loved the absolute honesty you uphold that showed in your efforts to make the most truthful presentation of marketing the house.
    3. You are truly trying to get the best price for us.
    We understand our house sale would not make to the Herald for selling for a huge profit or exceptional price, however, we know it has been marketed by the very best in the industry and has found a deserving buyer who will appreciate and enjoy the house. That makes us sleep peacefully at night without all the “what if’s” after it’s gone.
    Thank you again for making a rather daunting and exhausting experience relatively easy and less nerve-wracking!

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    Andrew and Maria Carline – 21 Elizabeth Street, Mount Eden

    “They are a highly experienced team with their finger on the pulse of the market who get the very best sale prices for their clients”

    We decided to sell our Mount Eden property in March this year after finding another house that better suited our needs (an Andre and Cheryl listing). We didn’t need to spend very much time at all before deciding to list with Andre and Cheryl, for the Mount Eden area it was obvious.

    Andre and Cheryl are very well known throughout the Mount Eden/Sandringham/Kingsland areas and would have the bulk of the quality property listings in these areas. They are highly professional, competent and also very skilled negotiators with a very good sense of the real estate market so it was an easy choice for us to list with them.

    Within just 2 weeks of putting our house on the market, Andre and Cheryl had lined up a pre-auction offer that was good enough to start negotiations, and a few days before auction day they had managed to negotiate a significant increase in the offer amount that was sufficient for us to cancel the auction and proceed with the sale.

    Andre and Cheryl were extremely meticulous and diligent with their weekly reports, with phone calls after each open home and then a visit with a detailed written report early the following week.

    They are a highly experienced team with their finger on the pulse of the market who get the very best sale prices for their clients as well as being extremely personable and easy to deal with.  We would therefore have no hesitation in recommending them to anyone thinking of selling their house.

     

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    Simon and Michelle Craig – 34 Eldon Road, Mount Eden

    “Andre and Cheryl were so open, honest, professional and incredibly motivated to get us the best price possible.“

    We’re so glad we decided to go with Andre and Cheryl for the sale of our home.

    Andre and Cheryl were so open, honest, professional and incredibly motivated to get us the best price possible. We’re recently been to a ton of open homes and met all kinds of agents – many of which stood around and didn’t engage us at all and never bothered to follow up. After every open home Andre and Cheryl ran for us, they were able to tell us the names, motivation and interest level of all the prospective buyers and constantly followed up to maintain high levels of interest.

    Furthermore, they have a huge amount of experience in real estate and this really showed through for us when a couple of unexpected complications arose around the unitary plan and the outcome of a builders report. Andre and Cheryl dealt with everything effortlessly – kept all the prospective buyers informed and at auction day we had six bidders in the room who helped us fly past our reserve.

    We’ll definitely be in touch with Andre and Cheryl again the next time we’re selling.

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    Sue Smith – 9 Truro Road, Sandringham

    “Andre and Cheryl represented our needs with the highest of standards and without a doubt, the best agents we have ever used.“

    Russell and I would like to take this opportunity to recommend Cheryl and Andre to anyone thinking of selling, they are highly dedicated agents and their integrity is second to none.

    Having transferred numerous times around the country we have used many real-estate agents through the years. Andre and Cheryl represented our needs with the highest of standards and without a doubt, the best agents we have ever used. Not only that they are both very personable, they are very professional with all dealings and what we were also very impressed about was the constant contact throughout the whole process. Andre kept my stress levels at bay with his great sense of humour. We would have no hesitation in referring anyone interested in selling through Andre and Cheryl , knowing they would provide top level support and most importantly get the house sold!

    We recommend Andre and Cheryl without any hesitation They are the best example of how a Real Estate Agent should treat their clients.

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    Phil and Carol Curtis – 21 St Albans Avenue, Mount Eden

    “Andre and Cheryl are truly committed to getting the best possible outcome for their clients. We have never met a more professional, kind and committed team.“

    We recently sold our family home in Mt Eden with Bayleys. It was an easy choice to have Cheryl and Andre act as our agents for the sale. They had watched us slowly and painstakingly renovate our home over the last few years, popping in from time to time to see how we were going. Having renovated a home themselves, they know how much work and effort went into making this house a home. We have always found them both to be incredibly easy to talk to and knew that if the day came when we were going to sell that they would be our first choice.

    From the beginning they were there to give us guidance with the utmost commitment and integrity. They both work tirelessly for their clients, with Cheryl making sure that we knew how potential buyers were responding to the house and, Andre analysing the buyers and making the auction flow like an absolute dream. We were incredibly nervous on auction day but Andre and Cheryl made us feel at ease and were able to use their experience and skills to make the whole process as stress free as possible.

    We would absolutely recommend Cheryl and Andre to anyone who wants to sell their home. They are truly committed to getting the best possible outcome for their clients. We have never met a more professional, caring and committed team. Thank you so much for all of your hard work guys. We truly appreciate all of the long hours that you put in for us!

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    Justine Tringham & Cliff Bateman – 22 Pine Street, Mount Eden

    “Andre and Cheryl always act with integrity and they work hard to make sure that you, as a vendor, get the best result.“

    We bought and sold recently, Andre Cheryl were the agents in both circumstances.  Being overly optimistic we bought before selling!  As agents acting for their vendor with highly strung pushy buyers (us) in the mix, we could see they were always clearly focused on achieving the best result for their client. Once we had bought we immediately asked them to sell our property (which was utterly unprepared for sale).

    Andre came around and told us exactly what to do and provided us with some contacts.  It was a hard job to get it done but the tradies all managed to get things done in time.  To add to all the stress and panic, our selling campaign was just at the start of a market change. Our potential buyers dropped by the wayside like flies as their houses didn’t sell at auction leaving us (whilst in the middle of an overseas trip) with one bidder at auction and two conditional bidders. We were feeling nervous about the potential outcome but Andre and Cheryl did their magic and were able to cleverly read the situation using their experience and skills to make it happen – they hit our target price!

    We would absolutely recommend Andre and Cheryl. They always act with integrity and they work hard to make sure that you, as a vendor, get the best result. A true testament to their style and professionalism.

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