Over the years we have moved around a little and bought and sold a number of properties in Napier and in Auckland.
We are therefore familiar with the sale and purchase aspects of NZ real estate, and the processes involved. Once we make the decision to sell we like to move on quickly, and understand what is required to get a result.
There have been some real estate deals that from our perspective have been less than satisfactory, and our advice to anyone would be so seek out the very best Real Estate Company & Agent possible.
After one meeting with Cheryl and Andre we decided to list with Harcourt’s and are now very pleased we did.
We could not be more pleased with the end result and the service which has been provided to us by Cheryl & Andre. We absolutely believe that Cheryl & Andre worked in our best interests at all times, and they have single handedly restored our faith in the value that can be obtained by using a great agent.
Obviously we will use them again in the future if the opportunity arises, and equally we would have no hesitation in recommending their services to anyone wanting to list a property with a very professional and honest agent.
I could not have chosen any better than Andre and Cheryl to market and sell my Epsom home. In the early stages of preparing the house for the market, I was very impressed with the professional yet friendly and genuine manner in which Andre and Cheryl advised me of how to best present the house. There was never any pressure to list and it was many months in the preparation stages. Andre and Cheryl were very generous with their time, getting to know the property and the type of buyer it would best suit.
They confidently yet sensitively stepped me through the process all the way. I felt positive and reassured that the marketing was being expertly handled. On auction day Andre did a marvelous job auctioneering and Cheryl’s negotiating got us the best possible price. Their experience, enthusiasm and very engaging personalities are a winning combination. I would happily recommend Andre and Cheryl as an excellent choice for any one wanting to sell their home.
We are delighted to provide a testimonial for Andre Coppell & Cheryl Crane of Harcourts. When we first toyed with the idea if selling our house in One Tree Hill we went to Harcourts as we’d bought our house from a Harcourts agent 12 years prior and were impressed with him and the company. Andre introduced himself and kept in touch with us for 4 months, advising us, giving us market information and listening to our concerns but he was never pushy. We had many agents chasing us to list our property but Andre & Cheryl impressed us with their honest advice, enthusiasm and knowledge of the local market. They instantly engaged with us and got to work on a professional campaign and worked very hard.
After a successful sale, we had a long settlement to buy another house and didn’t find anything to suit. Running out of time and feeling quite stressed we called Andre and the very next day we were looking through a property that was completely outside the square!! But once again they were thinking of our needs and coming to us with solutions. We loved the property and Cheryl’s strong negotiation skills came through for us. We have a contract on our new home now and are looking forward to our next step in life.
I have no hesitation in recommending Andre and Cheryl if you want serious, hard working professionals, who are also great people to know and enjoyable to work with.
We used Andre and Cheryl recently to sell our house in Sandringham, we were impressed with the results and they worked extremely well together. They have a relaxed, helpfully manner which made it easy to relate to them, and we appreciated the constructive feedback to get the property to a high standard ready for open home.
Their professional approach meant we could focus on preparing our house as everything else including the marketing was taken care of.The consistent contact throughout the process, including running the auction, meant that there was only one point of contact throughout; they knew our property well, and it was obvious that they understood the appeal of a character property and its target market.
We were glad that we had Andre and Cheryl working for us. Highly recommended!
In November we decided to put our Epsom bungalow conversion (45a Pah Road, Epsom) on the market, and chose to list with Cheryl Crane.
We had attended an open home run by Cheryl and were impressed by her friendly, approachable manner. We were keen to sell with a view to then being able to purchase a larger property to accommodate both ourselves, our son James and also a sibling for him in the future.
We had attempted to sell privately prior to listing with Cheryl, which we soon discovered was not as straight forward as we first thought. In fact it was this experience which has made us much more appreciative of all of Cheryl’s work in regards to negotiating and working with us to get the best result possible. Cheryl maintained a positive and realistic attitude towards the prevailing market conditions we were facing. We are so pleased to have sold our property in a declining market, and we are now looking forward to taking the next step into a bigger and better property. We have stayed in contact with Cheryl who we know is always available to offer advice and has offered to help us with the buying process if needed.
We have no hesitations in recommending Cheryl to anyone looking to buy or sell property.
It is with pleasure that we write this letter of testimony for André Coppell and Cheryl Crane whom recently sold our home.
We had signed up to market with another major real estate company and had spent several thousand dollars on advertising. We did not get a result at all and felt we had wasted our time and money. After that experience we did not feel confident in using another agent so when down the track of selling it ourselves. We had a good number of inspections but no results once again. It was now getting disappointing.
We were contacted by Andre Coppell and Cheryl Crane of Harcourts Eden Epsom. After a few phone calls we agreed to have an interview. We were impressed with their professionalism and decided to put our trust with them.
Andre and Cheryl did a walk through our home and advised us how to present our property to maximise the sale figure as well as draw the right demographic buyers to effect the sale. We had the Harcourts photographer over and immediately could tell from the presentation to the photography that we were dealing with real professionals out to present and market to very high standards.
With Andre’s auctioneering knowledge we felt more comfortable about the way our sale was to be handled by real experience. We were called regularly with updates after every open home, given weekly reports on visitations and general feedback to allow us to have effective control over the sale process.
Even though New Zealand Herald was delivering bad press on the market conditions, we still attracted over 60 groups over a 3 week period and concluded a successful sale in the Epsom Auction room. We feel this was down to sound advice, great photography and advertising and most of all our agents Andre and Cheryl managing our buyers in the best possible manner.
From start to finish, we felt the whole process was handled by real professionals “not just smooth talkers” who know what to say at a listing presentation.
We have no hesitation in recommending André and Cheryl to those who want a super outcome in a short time. We can attest first hand that they are honourable in every which way.
Thank you for doing the business!
We listed our Kingsland property with Harcourt’s Agents Andre Coppell and Cheryl Crane who work as a team, in November 2011. Together we worked on a marketing plan based around the joint decision to auction our property, in the January/February period, culminating in a very successful Auction result, with our property selling well above our set reserve.
The service we received from Andre and Cheryl was exceptional! They are truly a high-caliber team. Their knowledge of the local market and their ability to manage prospective buyers, was fantastic. They kept us well informed throughout the campaign, with quality reporting detailing the numbers of interested parties, along with potential buyer’s important comments and feedback.
I particularly enjoyed Cheryl’s assistance and eye for detail in the preparation of our home, for the photos and the open homes. Knowing we wanted top dollar we were very open and invited honest suggestions on how to maximize the potential of the home “grooming” it for presentation to the market. I feel the co-operation and attention to detail was a key element in the successful presentation of the home for the public, and for the photographs.
An important element for me was the rapport that I had from the early stages of making the decision to sign a sole agency to Andre and Cheryl through to the auction. As many home sellers can attest often real estate agents can make a fuss of you and your property; promising you the earth price wise…until you sign the sole agency…then the property gets talked down. To our delight, this was not the case! We found the Team work of Andre and Cheryl to be honest, sincere, and their appraisal and comments to be realistic.
As I prepared the house for market. I found Andre to be confident, but not pushy, fun but not frivolous, and most importantly a good reader of people. While Andre was “pitching” to market this property, I learned he had a very good sales record, based on years of experience and the ability to successfully gage potential buyers level of interest and, in my opinion Andre has an uncanny knack for knowing just how far a buyer is willing to go, to gain a new property. Added to these qualities, Andre is an experienced auctioneer and we were keen to have his passion for our property communicated through the auction process. As mentioned above we were not disappointed!!
In closing I would not hesitate to recommend Andre and Cheryl to help you in this life changing move. Also we found the Harcourts office, with their global reach and local savvy to be professional and helpful, helping us with a great price for our advertising campaign and the other pre-auction details.
To anyone thinking of selling their home, I wish to highly recommend Cheryl Crane as a great choice of real estate agent.
Of many real estate agents I have met, I can only describe Cheryl as outstanding! She is a true professional who listens, researches and maintains a high level of communication and feedback throughout the process of selling. Cheryl provided a quality service way beyond my expectation.
What more can I say other than…thank you Cheryl.
Just a short letter thanking you for all your hard work you put into selling our house. I was put in touch with you by my sister whom you had represented in selling her house. She was impressed with the way you handled hersale and highly recommended you to me. You asked for a few things to be changed in the house for the betterment of the house sale and everyone one worked. You showed boundless energy and enthusiasm at the open homes, follow up calls and our meetings. We feel because of your efforts we got the best price we could for our house and extremely pleased. We have no hesitation in recommending you to any prospective clients thinking of selling in the future, especially if they want to get the best possible result.
Cheryl Crane marketed my house over an extended period during a difficult declining market in 2009. During that time she never faulted with her dedication, persistence and commitment to selling my home, especially when there were deadlines and when pressures were high. Her focus was always on getting the highest price she could for the house, using sound marketing principles and a thorough understanding of real estate processes. She approached problems with intelligence and sound reasoning, finding logical answers and solutions, which very much suited my way of thinking. I was always kept fully informed of progress both verbally and in writing.
CheryI always treated me with the utmost respect, and listened with empathy and understanding. I developed a trust in her to the extent that I could leave her to make appropriate decisions and judgements on my behalf. She was always extremely discrete and tactful with what she said to both me and the prospective buyers. She seemed to have an intuitive perception of where I was at, and where the buyers were at. I never had reason to question Cheryl’s honesty or integrity.
I have no hesitation in highly recommending Cheryl as agent for both selling and buying a home, and I would most certainly go back to her if I was selling or buying a home again. She was my agent in the true sense of the word, acting for me.